Privacy policy Butikkom

Policy

Cookies help us improve your experience with us. In order to be able to analyze traffic, offer you personal information and for basic functionality to work on the website, we use cookies. The purpose of our collection and storage of data is to be able to provide you as a visitor to our site with the best possible service and user experience. The personal data we collect will not be passed on, sold, exchanged or shared with other companies, organizations or individuals without your permission.

Can you control the use of cookies yourself?

By accepting this policy or by using Butikkom's website, you consent to the processing of cookies as stated here. If you do not accept the use of cookies, you can turn off cookies in your browser's security settings. You can also set the browser so that you get a question every time Butikkom's website tries to place a cookie on your computer. Through the browser, previously stored cookies can also be deleted, see the browser's help pages for more information. You can delete cookies manually from your hard drive at any time.
Please note that if you choose not to accept any types of cookies, the functionality may be limited and you will not be able to make a purchase via our e-commerce.

What personal data do we collect about you as a customer and why?

Butikkom will process the personal data that you have provided to us or that we collect on the Website through cookies in order to identify you as a customer and administer your purchases and fulfill our commitments to you as a customer. The personal data that Butikkom processes about you as a customer is name, e-mail address, order history, delivery address, telephone number.
Storage takes place until the purchase has been completed (including delivery and payment) and for a period of time for the duration of the warranty in order to handle any claims and warranty matters.

Who is responsible for the personal data we collect?

Shopcom org. No. 860125-8513 with address Södra Grängesbergsgatan 44E
214 48 Malmö personal data controller for the company's processing of personal data.

From which sources do we obtain your personal data?

You need to provide us with information so that we can complete your purchase or your interest. We also collect information about and based on your purchases and how you use our services. We may also need to collect personal data from someone else (so-called third party). The information we collect from third parties is as follows:
- Address details from public registers to be sure we have the correct address details for you.

Who can we share your personal data with?

In cases where it is necessary for us to be able to offer our services, we share your personal data with companies that are so-called personal data assistants for us. A personal data processor is a company that processes the information on our behalf and according to our instructions. We have personal data assistants who help us with:
1) Transport of purchased products (logistics companies and forwarders).
2) Payment solutions for purchases (card processing companies, banks and other payment service providers).
3) Marketing in case of newsletters (print and distribution, social media, advertising agencies).
4) IT services (companies that manage the necessary operation, technical support and maintenance of our IT solutions).

When your personal data is shared with personal data processors, it is only done for purposes that are compatible with the purposes for which we have collected the information (e.g. to be able to fulfill our obligations under the purchase agreement or loyalty program membership terms). We check all personal data processors to ensure that they can provide sufficient guarantees regarding the security and confidentiality of personal data. We have written agreements with all personal data processors through which they guarantee the security of the personal data that is processed and undertake to comply with our security requirements as well as restrictions and requirements regarding the international transfer of personal data. What rights do you have as a registered user?

Right to rectification
You can request that your personal data be corrected if the data is incorrect. Within the scope of the stated purpose, you also have the right to complete any incomplete personal data.

Right to erasure

You can request deletion of personal data we process about you if:
- The data are no longer necessary for the purposes for which they have been collected or processed.
- You have the right to fully or partially withdraw consent for the processing of your personal data. Your revocation will apply from and including the time you revoke consent.
- You have the right to object to the processing of your personal data.
- You always have the right to object to marketing from us, such as newsletters.
- You generally have the right to object when the processing is based on a balancing of interests. In some other cases, the right to object does not exist (eg because we have to save your personal data). If we can show compelling legal reasons for the processing that outweigh your interests and fundamental rights or if it is for the purpose of settling, exercising or defending legal claims, you never have the right to object to the processing.