Privacy Policy

 Policy

Cookies help us improve your experience with us. In order to analyze traffic, provide you with personalized information and for basic functionality to work on the website, we use cookies. The purpose of our collection and storage of data is to provide you, as a visitor to our site, with the best possible service and user experience. The personal data we collect will not be forwarded, sold, exchanged or shared with other companies, organizations or individuals without your permission.

Can you control the use of cookies yourself?

By approving this policy or by using Butikkom's website, you consent to the processing of cookies as stated herein. If you do not accept the use of cookies, you can turn off cookies in your browser's security settings. You can also set your browser so that you are asked each time Butikkom's website tries to place a cookie on your computer. Previously stored cookies can also be deleted through the browser; see the browser's help pages for more information. You can manually delete cookies from your hard drive at any time.
Please note that if you choose not to accept any types of cookies, functionality may be limited and you will not be able to complete a purchase through our e-commerce.

What personal data do we collect about you as a customer and why?

Butikkom will process the personal data you have provided to us or that we collect on the Website through cookies in order to identify you as a customer and administer your purchases and fulfill our commitments to you as a customer. The personal data that Butikkom processes about you as a customer is name, email address, order history, delivery address, phone number.
Storage takes place until the purchase has been completed (including delivery and payment) and for a period of the warranty length to be able to handle any complaint and warranty matters.

Who is responsible for the personal data we collect?

Butikkom (Karzoun Grossist AB), organization number 5594115908 with address Bariumgatan 6, 213 64 Malmö, is the data controller for the company's processing of personal data.

From what sources do we obtain your personal data?

You need to provide us with information so that we can fulfill your purchase or your interest. We also collect information about and based on your purchases and how you use our services. We may also need to collect personal data from someone else (a "third party"). The data we collect from third parties is as follows:
– Address details from public registers to ensure that we have the correct address details for you.

With whom might we share your personal data?

In cases where it is necessary for us to be able to offer our services, we share your personal data with companies that are so-called personal data processors for us. A personal data processor is a company that processes information on our behalf and according to our instructions. We have personal data processors who help us with:
1) Transport of purchased products (logistics companies and freight forwarders).
2) Payment solutions for purchases (card-acquiring companies, banks and other payment service providers).
3) Marketing for any newsletters (print and distribution, social media, advertising agencies).
4) IT services (companies that handle necessary operation, technical support and maintenance of our IT solutions).

When your personal data is shared with personal data processors, it is only done for purposes that are compatible with the purposes for which we have collected the information (e.g., to be able to fulfill our commitments under the purchase agreement or the membership terms of the loyalty program). We check all personal data processors to ensure that they can provide sufficient guarantees regarding the security and confidentiality of personal data. We have written agreements with all personal data processors through which they guarantee the security of the personal data processed and undertake to comply with our security requirements as well as restrictions and requirements regarding international transfer of personal data. What are your rights as a data subject?

Right to rectification
You can request that your personal data be corrected if the data is incorrect. Within the framework of the stated purpose, you also have the right to supplement any incomplete personal data.

Right to erasure

You can request the erasure of personal data we process about you if:
- The data is no longer necessary for the purposes for which it was collected or processed.
- You have the right to wholly or partly withdraw consent for the processing of your personal data. Your withdrawal will apply from the time you withdraw consent.
- You have the right to object to the processing of your personal data.
- You always have the right to object to marketing from us, such as newsletters.
- You generally have the right to object when the processing is based on a balancing of interests. In some other cases, the right to object does not exist (e.g., because we must save your personal data). If we can demonstrate compelling legitimate grounds for the processing that outweigh your interests and fundamental rights or if it is for the purpose of establishing, exercising or defending legal claims, you never have the right to object to the processing.